cv678 Privacy Policy Your Information Is Protected

Last updated: January 2026

Introduction and Scope

This privacy policy ("Policy") applies to the cv678 platform and all related services. By registering on cv678, using its services, or accessing the platform in any way, you agree to the full terms of this Policy. If you disagree with any provision of this Policy, please stop using our services and contact us at [email protected] if needed.

1 Purpose of This Policy

cv678 places the highest importance on the privacy of players in Bangladesh. The purpose of this Policy is to clearly inform you about what personal information we collect, why we collect it, how we use it, and what measures we take to protect your information. We believe that transparency in data handling is the foundation of building a trustworthy and secure online environment.

2 Who This Policy Applies To

This Policy applies to all individuals who use the cv678 website (cv678.cam) and all related services, products and applications — whether registered members or unregistered visitors. This Policy applies equally to every person using cv678 from Bangladesh.

Data Collection — What We Collect

cv678 collects only the information that is essential for providing our services. The types of information collected are described below.

3 Registration and Identity Information

When creating an account, we collect the following information:

Full name (in Bengali or English)
Date of birth (for age verification — minimum 21 years)
Email address
Mobile number
Preferred username and password
Country of residence and address

4 Identity Verification Information (KYC)

To verify your account and ensure the security of financial transactions, we may collect:

National Identity Card (NID) or passport copy
Bank account or mobile banking information (bKash, Nagad, Rocket, Upay)
Proof of address documents
Selfie or photograph if required

5 Financial Transaction Information

During deposit and withdrawal processes, we keep records of:

Transaction amount and date
Payment method used (bKash, Nagad, Rocket, Upay)
Transaction reference number
Account balance and history

Minimum deposit and withdrawal: ৳500.

6 Technical and Usage Information

Information automatically collected while using the platform:

IP address and device type
Browser version and operating system
Cookies and session data
Time spent on site and pages visited
Referral source and search terms

Use of Information — How It Is Used

7 Service Operations and Improvement

cv678 primarily uses the collected information for the following purposes: creating and managing accounts, processing deposits and withdrawals, personalizing the gaming experience, resolving technical issues, and improving the overall performance of the platform. We plan to use data analysis to introduce new features and services that are more suited to users in Bangladesh.

8 Security and Fraud Prevention

We use your information to maintain the security of the platform: detecting suspicious transactions or activities, preventing unauthorized account access, preventing money laundering and other illegal activities, and ensuring age verification (for users aged 21 and above only). All these measures are equally important for your own protection as well.

9 Communication and Customer Support

Using your contact information, we: send important account-related notifications, assist you through 24/7 live chat support, inform you about promotional offers and bonuses (subject to your consent), and provide responsible gaming information. You can opt out of promotional communications at any time.

10 Meeting Legal Obligations

In certain circumstances we may be required to use or disclose information in order to comply with legal obligations — such as following lawful orders from government authorities, assisting in financial crime investigations, or complying with court orders. In such situations we disclose only the minimum information necessary.

Sharing of Information and Third Parties

cv678 never sells your personal information. Sharing information with third parties occurs only in specific circumstances and under strict conditions.

11 Payment Processors

To process transactions through bKash, Nagad, Rocket, and Upay, we share the necessary financial information with the relevant payment providers. These third parties are governed by their own privacy policies and are required to operate in accordance with our guidelines.

12 Game Providers

Reputable game providers such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi offer their services on our platform. Technical session data necessary for operating their software may be shared, but no personally identifiable information is shared.

13 Technology Service Providers

We work with selected technology partners for cloud hosting, data analytics, customer service software, and security services. All such partners operate under strict data processing agreements and are required to comply with our privacy standards.

14 Authorities and Legal Orders

Upon receipt of a valid government or court order, or in the course of investigating fraud, money laundering, or other serious crimes, we may provide the relevant authorities with the necessary information. This is part of our legal obligations.

Cookies and Tracking Technologies

15 What Cookies Are and Why They Are Used

Cookies are small text files stored on your device that record your interactions with the cv678 website. We use cookies to: keep login sessions active, remember your preferences and settings, analyze platform performance, and improve your experience. We use essential cookies, functionality cookies, and analytics cookies.

16 Managing Cookies

You can disable or delete cookies from your browser settings. Please note that disabling essential cookies may prevent some important platform features from working correctly — such as staying logged in, games loading, or deposit information being saved. Detailed guidance on managing cookies is available in most modern browsers.

Data Storage and Security Measures

17 How Long Data Is Retained

We retain your information only for as long as necessary. All information is maintained while your account is active. After an account is closed, certain information may be retained for a specified period in accordance with legal obligations — such as records of financial transactions. Once the defined period has passed, data is securely deleted or anonymized.

18 Technical Security

cv678 uses industry-standard security technologies to protect your information:

SSL/TLS encryption — all data transmissions are secured
Encrypted database storage
Two-factor authentication
Regular security audits and penetration testing
Strict access control policies

19 Steps Taken in the Event of a Data Breach

If a data breach ever occurs, cv678 will take immediate action: first, identifying the source of the breach and securing the system; second, notifying affected users in a timely manner; and third, implementing improved measures to prevent such incidents in the future. We make no compromises on data protection.

Your Rights and Controls

cv678 respects your rights over your personal information. Your rights are described below.

20 Right to Access Information

You may request at any time to know what information we have collected about you and how it is being used. To make this request, email us at [email protected].

21 Right to Correct Information

If your account contains incorrect or outdated information, you can request a correction. This can be done through your account settings or with the help of our customer support team.

22 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, there may be some information we are unable to delete due to legal obligations — in such cases we will clearly inform you.

23 Right to Restrict Processing

You may request that the processing of your information be restricted for specific purposes — such as stopping promotional communications or limiting the sharing of your information with third parties.

24 Right to Data Portability

You have the right to request a copy of your own data in a structured and readable format. To access this service, contact us by email.

25 Right to Withdraw Consent

You may withdraw your consent to the processing of specific information at any time. Withdrawing consent does not affect the validity of any actions taken before the withdrawal.

Protection of Minors and Responsible Gaming

26 Age Verification Policy

cv678 strictly prohibits registration and play by anyone under the age of 21. Date of birth is collected at registration and age is verified through additional KYC documents if required. If there is reason to suspect that a user has provided a false age, the account will be investigated and suspended.

27 Responsible Gaming Information

cv678 supports responsible gaming. The information we collect to monitor your gaming behavior is used solely for your protection — not for any advertising purpose. To learn more about responsible gaming tools and support, visit the Responsible Gaming page.

Policy Changes and Contact

28 Changes to This Policy

cv678 may update this privacy policy from time to time. If any significant changes are made, we will send a notification to your registered email address and the update date on this page will be changed. Continuing to use the platform after any changes will be considered as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

29 Privacy Complaints and Contact

If you have any questions, requests, or complaints regarding this privacy policy, please contact our dedicated customer support team. We are committed to responding to all requests as promptly as possible.

[email protected]

24/7 Live Chat — Support in Bengali

cv678 Privacy Policy — Your information is safe with us